Comnet Technologie is currently looking for a Customer Success Specialist for its Beenote team.

Typical day:

  • Being responsible for onboarding and managing customers through the lifetime of their relationship with beenote.
  • Work closely with the team to develop and execute effective and efficient onboarding and adoption strategies to help drive usage and growth.
  • Deliver training program for managers to enhance their skills
  • Analyze user metrics; identify trends and recommend possible strategies/solutions to improve adoption.
  • Ensure that the customer is happy and maintains a long term successful relationship with Beenote.

You are :

  • Genuine
  • Creative and innovative
  • Someone who holds client satisfaction close to your heart
  • Outgoing, self-reliant and able to take the lead on tasks
  • Self-directed

 You have:

  • A minimum of 3+ years of experience in Human Ressources or management consulting
  • A bachelor degree in Human Ressources or Management (an asset)
  • Excellent verbal and written communication skills in English and in French
  • Experience in using Linkedin and other social media to search find and establish relation with future client,
  • Experience working with clients at multiple levels within an organization
  • Excellent analytical, problem solving and coordinating skills
  • Service-oriented mindset

You love:

  • Improving customer quality of life and happiness
  • Having your opinions considered and encouraged
  • Evolving in a constantly growing environment that pushes you to surpass yourself every day
  • Celebrating your successes in style: holiday parties, going out for happy hour, participating in team activities, etc.
  • Being yourself with colleagues and having fun at work
  • Working in an inspiring office environment
  • Benefiting from various perks such as: health insurance, RRSP plans, vacations, etc.

 

Comnet Technologie is a Lévis-based software engineering company recognized for its office culture and employee happiness. Its passion for innovating and creating products which have a positive impact on employees in the workplace is second to none.

Our most recognized products are Voxlog, a court recording and management tool that makes court reporting simpler than ever, and Beenote, an all in one meeting management tool for healthier and more effective teams.

Is this job right for you?

Send your cv to .

 

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